Frequently asked questions

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General FAQ’s

What is your policy on sick children attending Kool Beanz?

The health and safety of all children at our childcare centre are paramount. Therefore, we have a strict sick-child policy in place to prevent the spread of illness and protect the well-being of our community. If your child is unwell, we kindly ask that you keep them at home until they have fully recovered to reduce the risk of infecting others. Our policy follows health department guidelines and outlines specific criteria for when children should be kept home, such as exhibiting symptoms of contagious illnesses or having a fever. We appreciate your cooperation in maintaining a healthy environment for all children and staff members.

What does a typical day look like for my child at Kool Beanz?

A typical day at Kool Beanz is filled with engaging activities designed to stimulate your child’s physical, cognitive, and social development. Our daily routine includes a balance of structured learning experiences, outdoor playtime, creative arts, and rest periods. We provide nutritious meals and snacks prepared onsite, catering to dietary preferences and allergies. Our educators create a supportive and nurturing environment where children can explore, learn, and grow at their own pace.

Book a Stay and Play

At Kool Beanz, we encourage families to engage in “stay and play” sessions before their official enrollment begins. These sessions offer a wonderful chance for families to share precious moments with their children at the centre. It’s an opportunity to acquaint themselves with the dedicated educators who will be caring for their child, exchange crucial information to ensure a seamless transition, and even participate in enriching experiences or extracurricular activities. All of this takes place in a warm, welcoming environment, allowing both parents and children to become familiar with their surroundings.

What are your service days and hours?

We are open 6:30am – 6:30pm, Monday to Friday, 52 weeks per year, only closing for gazetted public holidays.

What activities can my child do at your early learning centres?

If your child attends Kool Beanz Academy, your child will have a range of state-of-the-art facilities to keep them occupied. Some of the activities available include, but are not limited to, outdoor play areas, lego room, visual arts, STEM Room, reading and more. Your child will have a wonderful time using our slides, outdoor play areas, indoor areas and various other play-based learning tools.

How old must my child be to attend a Kool Beanz Academy?

At Kool Beanz Academy, we provide care for many ages, starting with the babies’ room and then progressing on to preschool. In the babies’ room, your child will get the attention, love and stimulation they need to develop their physical, cognitive and language skills, while in the junior kindergarten room, they will have the opportunity to engage with other children and take part in enriching activities that will further strengthen their development and growth.

Ultimately, we welcome children right up until they start primary school, with Junior Kindy, Senior Kindy and Preschool programs available to help your little beanz maximise their potential.

How do you measure school readiness?

Our early learning centres will help prepare your children for school and life alike, ensuring they are developing many of the traits associated with ‘school readiness’. These include paying attention to simple instructions and following them, dressing and feeding themselves, recognising shapes and colours, knowing some basic numeracy and literary skills, and knowing how to communicate what they want and need to other people.

We measure and monitor these qualities by observing the behaviour of each child when they interact with their peers and caregivers. Once your child demonstrates these skills, you can rest assured they’re ready for the transition to primary school.

Why is sustainability important at our early learning centre?

Issues such as global warming, pollution and climate change have never been more important, which is why we want to teach the children in our care the importance of living sustainably from an early age. Everything we do in the world leaves a footprint, and we want to help all families at Kool Beanz minimise theirs. As such, we teach your children to take interest in the natural world around them, encouraging them to take part in activities like gardening.

Do you provide meals during the day?

Yes, and we make sure that they are as good for your little one as possible. One of the main goals at all of our early learning centres is to reinforce healthy eating habits with your children, whilst catering to any dietary requirements.

Our meals always follow nutritional guidelines, and we encourage children to help our fully qualified on-site chefs to create nutritional meals they will love. We do our best to use local sustainably sourced ingredients and produce from our veggie gardens whenever possible.

Enrolment Process

How do you help new children settle into the childcare environment?

We understand that transitioning to childcare can be a significant milestone for both children and parents. Therefore, we have developed a comprehensive transition program to support your child’s adjustment and ensure a smooth settling-in process. Our educators work closely with you to create a personalized transition plan tailored to your child’s needs and preferences. We encourage gradual introductions, allowing your child to familiarise themselves with their new surroundings, meet their educators and peers, and participate in age-appropriate activities at their own pace. We also welcome parents to stay with their child during the settling-in period to provide reassurance and support. Our goal is to build a strong foundation of trust and confidence, fostering a positive and fulfilling experience for your child in our care.

What is the enrolment process?

Enrolling with Kool Beanz is a breeze. Just fill out our website’s contact form, sharing details about your child, specific needs, and your location. We’ll promptly respond with comprehensive information on the enrollment process. Our aim is to simplify the process, providing guidance at every step.

Alternatively, you can reach out to your preferred Kool Beanz Centre via phone or email to schedule a tour. During the tour, you’ll explore the center’s environment and have the opportunity to address any questions regarding your upcoming enrollment. Following the tour, you’ll receive an online enrollment link, containing a wealth of information to complete your enrollment smoothly.

How do I enrol at a child care centre?

To embark on your journey with Kool Beanz Academy, feel free to reach out to us via phone or drop by your nearest center. Our reception is staffed from 6:30 A.M. to 6:30 P.M., ensuring there’s always someone available to welcome you and offer assistance.

We highly recommend scheduling a tour for an immersive experience. During the tour, you’ll explore our center’s environment and have the opportunity to ask any questions regarding your upcoming enrollment. Following the tour, we’ll provide you with an online enrollment link containing comprehensive information to facilitate a seamless enrollment process.

Can I enrol online?

You can make an enquiry online, which flows directly to your nominated centre. The centre director will respond to you promptly. For all general enquiries please email:

Costs & Child Care Subsidy

CCS Calculator

Please refer to our CCS Calculator click here

Fees & Payments

At Kool Beanz Academy, our fees encompass a comprehensive package, covering all meals, beverages, disposable nappies, sunscreen, and educational programs. We’ve taken special care in selecting occasional activities that might have an extra cost, ensuring they are infrequent and budget-friendly for our families.

To streamline the payment process, we utilise direct debit through Debit Success. Once you’ve completed your online enrollment forms, you’ll receive prompts to securely add your credit card or bank account details.

Should you have any enquiries or wish to delve deeper into the details of fees and payments, please don’t hesitate to reach out to your preferred Kool Beanz Centre. We’re here to assist and provide clarity on any financial aspects of your child’s enrolment.

The Child Care Subsidy (CCS)

Child care subsidy is the main way the Australian Government helps eligible families with their child care fees. Families can apply for CCS through their MyGov account, under the childcare subsidy claim, alternatively they can get into contact with their local Centrelink office to see if they meet the eligibility criteria to apply for CCS.
We recommend that you start this process ASAP.